Author: Dаria V. Tsukanova, Svetlana A. Sharonova
Communicology. 2018. Vol.6. No.1
Tsukanova Daria Vladimirovna, postgraduate student at Peoples’ Friendship University of Russia (Moscow, Russia), postgraduate student at Bordeaux Montaigne University (Bordeaux, France); Sharonova Svetlana Alekseevna, Dr. Sc. (Soc.), associate professor at Peoples’ Friendship University of Russia (Moscow, Russia). Address: 117198, Moscow, Miklukho-Maklaya st., 6. E-mail: dtsoukanova@gmail.com.
Abstract. The process of globalization and the transformation of the industrial economy into knowledge-based economy (information society) have opened up new opportunities for the development of international relations in the social, industrial, cultural and trade spheres. It has also increased the migratory labor flows and demonstrated the need to develop new intercultural communication skills and new methods of administration and management in international context. Hence, the implementation and setting of management tasks in the international environment depend on the socio-cultural factors that represent the specific circumstances of decision-making processes.
The paper reveals the answers of participants in the sociological survey «Professional Intercultural Dialogue between Russia and France» (the method of semi-structured interviews and crisis episodes) regarding the effectiveness of various methods of intercultural education, as well as the attitudes of employees to the key problems of intercultural relations. Based on the received results the document provides a list of socio-cultural factors affecting the development of professional intercultural communicative competences.
In conclusion, the authors present a model of universal intercultural communicative competencies in accordance with the identified factors and show the correlation of these factors with the decision-making while solving the administrative problems of recruiting and training employees abroad.
Keywords: intercultural, competence, sociocultural factors, semi-structured interviews, critical episodes, triangulation, intercultural education, intercultural communication
Text: PDF
For citation: Tsukanova D.V., Sharonova S.A. Sociocultural Factors of Influence over the Development of Intercultural Communicative Competencies within the Management and Training of Personnel for Cross Boarder Employment (on the example of foreign employees in Russia and France). Communicology (Russia). 2018. Vol. 6. No.1. P. 47-67. DOI 10.21453/2311-3065-2018-6-1-47-67.
References
Bardin L. (2003). L'Analyse de contenu. Paris, P.U.F.
Barmeyer C. (2004). Peut-t-on mesurer les competences interculturelles? Une étude comparée des styles d’apprentissage France, Allemagne, Québec. Simard, Gilles, Lévesque, Ginette (Hg.): La GRH mesurée. Actes de XVme congrès AGRH. Montréal. P. 1435-1462.
Beaud S., Weber F. (1997). Guide de l’enquête de terrain. Paris: La Découverte.
Bennet М. (1998). Basic concepts of intercultural communication. Selected Readings. Yarmouth. Blanchet A., Gotman A. (1992). L'Enquête et ses méthodes. L'entretien, Paris: Nathan.
Bourdieu P., Passeron J.-C., Chamboredon J.-C. (1968). Le Métier de sociologue. Paris: Mouton. Cho J., Trent A. (2006). Validity in qualitative research revisited. Qualitative Research, 6 (3):
319-340.
Crescentini A., Mainardi Crohas G. (2009). Qualitative research articles: guidelines, suggestions and needs. Journal of Workplace Learning, 21(5), 431-439.
Denzin N.K., Lincoln Y.S. (1998). Strategies of Qualitative Inquiry. Thousand Oaks: Sage. Erzberger C., Kelle U. (2003). Making inferences in mixed methods: the rules of integration.
Handbook of Mixed Methods in Social Behavioral Research, ed. A. Tashakkori, C. Teddlie. P. 457-488. Thousand Oaks, London, New Dehli: Sage Publications.
Flanagan J.C. (1954). The critical incident technique ». Psychological Bulletin, 51, 327-358. Geertz C. (2000). The interpretation of cultures. New York: Basic Books.
Goleman D. (1996). Emotional Intelligence. Why it can metter more than IQ. New York: Bantam Books.
Greenwood D., Levin M. (1998). Introduction to Action Research. London: Sage.
Miles M.B., Huberman A.M. (2003). Analyse des données qualitatives (2-ème éd.). Bruxelles: De Boeck.
Sibelet N., Mutel M., Arragon P., Luye M., Pollet S. (2011). L’entretien semi-directif en sciences humaines. Formation à distance disponible en ligne sur: https://enquetes-cirad.iamm.fr/ [archive].
Pedersen P. (1995). The Five Stages of Culture Shock: Critical Incidents around the World, ABCCLIO. P. 175-180.
Piaget J. (1977). Recherches sur l’abstraction réfléchissante, tome 1: L’abstraction des logicoarithmétiques. Paris: Presses Univesitaires de France.
Quivy R., Van Campenhoudt L. (1988). Manuel de recherche en sciences sociales. Paris: Dunod. Reason P. (2006). Choice and quality in action-research practice. Journal of Management Inquiry,
15(2): 187-203.
Romelaer P. (2005). L’entretien de recherche. Dans Roussel P. & Wacheux F. (eds.) Management des ressources humaines: méthodes de recherche en sciences humaines et sociales. Bruxelles: De Boeck.
Silverman D. (2004). Qualitative Research: theory, method and practice. 2nd ed. London, Thousand Oaks, New Delhi: Sage.
Silverman D. (2006). Interpreting Qualitative Data: Methods for Analysing Talk, Text and Interaction. 2nd ed. London, Thousand Oaks, New Delhi: Sage.
Silverman D. (2009). Doing qualitative research. 3d ed. London, Thousand Oaks, New Delhi: Sage. Teddlie C., Tashakkori A. (2009). Foundations of mixed methods research: integrating quantitative
and qualitative approaches in the social and behavioral sciences. Thousand Oaks: Sage.
Kosharnaya G.B. (2016). Triangulation as a way to ensure the validity of the results of empirical research / ed. G.B. Kosharnaya, V.P. Kosharnyi. Bulletin of Higher Education Institutions. Volga region. Social Sciences. No.2, P. 117-122 (In Rus.).
Communicology. 2018. Vol.6. No.1
Tsukanova Daria Vladimirovna, postgraduate student at Peoples’ Friendship University of Russia (Moscow, Russia), postgraduate student at Bordeaux Montaigne University (Bordeaux, France); Sharonova Svetlana Alekseevna, Dr. Sc. (Soc.), associate professor at Peoples’ Friendship University of Russia (Moscow, Russia). Address: 117198, Moscow, Miklukho-Maklaya st., 6. E-mail: dtsoukanova@gmail.com.
Abstract. The process of globalization and the transformation of the industrial economy into knowledge-based economy (information society) have opened up new opportunities for the development of international relations in the social, industrial, cultural and trade spheres. It has also increased the migratory labor flows and demonstrated the need to develop new intercultural communication skills and new methods of administration and management in international context. Hence, the implementation and setting of management tasks in the international environment depend on the socio-cultural factors that represent the specific circumstances of decision-making processes.
The paper reveals the answers of participants in the sociological survey «Professional Intercultural Dialogue between Russia and France» (the method of semi-structured interviews and crisis episodes) regarding the effectiveness of various methods of intercultural education, as well as the attitudes of employees to the key problems of intercultural relations. Based on the received results the document provides a list of socio-cultural factors affecting the development of professional intercultural communicative competences.
In conclusion, the authors present a model of universal intercultural communicative competencies in accordance with the identified factors and show the correlation of these factors with the decision-making while solving the administrative problems of recruiting and training employees abroad.
Keywords: intercultural, competence, sociocultural factors, semi-structured interviews, critical episodes, triangulation, intercultural education, intercultural communication
Text: PDF
For citation: Tsukanova D.V., Sharonova S.A. Sociocultural Factors of Influence over the Development of Intercultural Communicative Competencies within the Management and Training of Personnel for Cross Boarder Employment (on the example of foreign employees in Russia and France). Communicology (Russia). 2018. Vol. 6. No.1. P. 47-67. DOI 10.21453/2311-3065-2018-6-1-47-67.
References
Bardin L. (2003). L'Analyse de contenu. Paris, P.U.F.
Barmeyer C. (2004). Peut-t-on mesurer les competences interculturelles? Une étude comparée des styles d’apprentissage France, Allemagne, Québec. Simard, Gilles, Lévesque, Ginette (Hg.): La GRH mesurée. Actes de XVme congrès AGRH. Montréal. P. 1435-1462.
Beaud S., Weber F. (1997). Guide de l’enquête de terrain. Paris: La Découverte.
Bennet М. (1998). Basic concepts of intercultural communication. Selected Readings. Yarmouth. Blanchet A., Gotman A. (1992). L'Enquête et ses méthodes. L'entretien, Paris: Nathan.
Bourdieu P., Passeron J.-C., Chamboredon J.-C. (1968). Le Métier de sociologue. Paris: Mouton. Cho J., Trent A. (2006). Validity in qualitative research revisited. Qualitative Research, 6 (3):
319-340.
Crescentini A., Mainardi Crohas G. (2009). Qualitative research articles: guidelines, suggestions and needs. Journal of Workplace Learning, 21(5), 431-439.
Denzin N.K., Lincoln Y.S. (1998). Strategies of Qualitative Inquiry. Thousand Oaks: Sage. Erzberger C., Kelle U. (2003). Making inferences in mixed methods: the rules of integration.
Handbook of Mixed Methods in Social Behavioral Research, ed. A. Tashakkori, C. Teddlie. P. 457-488. Thousand Oaks, London, New Dehli: Sage Publications.
Flanagan J.C. (1954). The critical incident technique ». Psychological Bulletin, 51, 327-358. Geertz C. (2000). The interpretation of cultures. New York: Basic Books.
Goleman D. (1996). Emotional Intelligence. Why it can metter more than IQ. New York: Bantam Books.
Greenwood D., Levin M. (1998). Introduction to Action Research. London: Sage.
Miles M.B., Huberman A.M. (2003). Analyse des données qualitatives (2-ème éd.). Bruxelles: De Boeck.
Sibelet N., Mutel M., Arragon P., Luye M., Pollet S. (2011). L’entretien semi-directif en sciences humaines. Formation à distance disponible en ligne sur: https://enquetes-cirad.iamm.fr/ [archive].
Pedersen P. (1995). The Five Stages of Culture Shock: Critical Incidents around the World, ABCCLIO. P. 175-180.
Piaget J. (1977). Recherches sur l’abstraction réfléchissante, tome 1: L’abstraction des logicoarithmétiques. Paris: Presses Univesitaires de France.
Quivy R., Van Campenhoudt L. (1988). Manuel de recherche en sciences sociales. Paris: Dunod. Reason P. (2006). Choice and quality in action-research practice. Journal of Management Inquiry,
15(2): 187-203.
Romelaer P. (2005). L’entretien de recherche. Dans Roussel P. & Wacheux F. (eds.) Management des ressources humaines: méthodes de recherche en sciences humaines et sociales. Bruxelles: De Boeck.
Silverman D. (2004). Qualitative Research: theory, method and practice. 2nd ed. London, Thousand Oaks, New Delhi: Sage.
Silverman D. (2006). Interpreting Qualitative Data: Methods for Analysing Talk, Text and Interaction. 2nd ed. London, Thousand Oaks, New Delhi: Sage.
Silverman D. (2009). Doing qualitative research. 3d ed. London, Thousand Oaks, New Delhi: Sage. Teddlie C., Tashakkori A. (2009). Foundations of mixed methods research: integrating quantitative
and qualitative approaches in the social and behavioral sciences. Thousand Oaks: Sage.
Kosharnaya G.B. (2016). Triangulation as a way to ensure the validity of the results of empirical research / ed. G.B. Kosharnaya, V.P. Kosharnyi. Bulletin of Higher Education Institutions. Volga region. Social Sciences. No.2, P. 117-122 (In Rus.).
