Author: N.V. Grishanin, M. V. Vvedenskaya, N.G. Zhigalova
Communicology. 2017. Vol.5. No.3
Nikita V. Grishanin, Cand. Sci (Cultur.), associate Professor in Department of Social Technologies, North-West Institute of Management of the Russian Federation Presidential Academy of National Economy and Public Administration;
Marina V.Vvedenskaya, Cand. Sci (Econom.), Head of Marketing Department, IOM of the Russian Federation Presidential Academy of National Economy and Public Administration, Associate Professor of the Department of Advertising and Public Relations;
Natalia G. Zhigalova, Department of Advertising and Public Relations, deputy director on educational work of the Institute of Business Communication, St. Petersburg State University of Technology and Design, Cand. Sci ( Soc.).
Abstract. The quality of public services is regularly criticized by the population of Russia. But it should be remark a noticeable improvements over the last 10 years. Through the provision of public services using information resources (e-government) and the construction of a system of openness (open government) has been improving the quality of public services and with it the improvement of the internal image of the state. But some services, particularly those, which are associated with creativity and regular contacts with the consumer, require a different approach to quality control and building of communication model. The intensity of information exchanges in society requires from the management culture of greater openness in order to meet the needs of citizens. The communication gap not only prevents the creation of the dialogue between government and society, but also hinders the process of community involvement in discussion of decisions taken by the authorities, prevents the commercialization of cultural sphere. Communicative-information structure of interaction between the bodies of management of culture with stakeholders will bring to the cultural sector additional resources in the form of personnel, finance, partners, new programs, information. Bodies of management of culture will act as moderators of the projects in the sphere of culture.
Keywords: weakly structured problem situation, urban development, territory-building recourses (ТBR), urban border area of coal mining, urban border area, «space of actual interaction», communicative interaction, information and communication technologies, electronic strategic techno-theater (ESTT), relevant factors
Text: PDF
For citation: Grishanin Nikita V., Vvedenskaya Marina V., Zhigalova Natalia G. The role of municipalities in the optimization of communication and information activities of cultural institutions. Communicology. Vol. 5. No. 3. 2017. P. 112-119 DOI 10.21453/2311-3065-2017-5-3-112-119
References
1. Ukaz Prezidenta Rossijskoj Federatsii ot 24 dekabrja 2014 g. № 808 «Ob utverzhdenii osnov gosudarstvennoj kul'turnoj politiki».; URL: http://static.kremlin.ru/media/acts/ files/0001201412250002.pdf (data obraschenie 27.02.2017).
2. Monitoring `effektivnosti dejatel'nosti organov mestnogo samoupravlenija.: URL: http://lenobl. ru/local_government/monitoring_msu (data obraschenija 12.02.2017). (In Russ.).
3. Zharkova M.A., Grishanin N.V. 2015. MOLODEZhNYE SUBKUL'TURY KAK `ELEMENT GORODSKOGO VIZUAL'NOGO KOMMUNIKATIVNOGO PROSTRANSTVA I FAKTOR RAZVITIJa `EKONOMIChESKOGO KOMPONENTA IMIDZhA KRUPNOGO GORODA (NA PRIMERE G. SANKTPETERBURGA) // Sovremennye problemy nauki i obrazovanija.№ 1-1.; URL: http://www.science-
education.ru/ru/article/view?id=19552 (data obraschenija: 30.08.2016). (In Russ.).
4. Itogi sotsial'no-`ekonomicheskogo razvitija Kirovskogo Munitsipal'nogo rajona leningradskoj oblasti za 2016 god; URL: http://kirovsk-reg.ru/otchet_rayona (data obraschenija 21.02.2017).
(In Russ.).
5. Ivanova K.E., Grishanin N.V. 2014. STIL' ZhIZNI KAK TEHNOLOGIJa KOMMERChESKOJ KOMMUNIKATsII V POSTNEKLASSIChESKOJ KUL'TURE // Sovremennye problemy nauki i obrazovanija. №5.; URL: http://www.science-education.ru/ru/article/view?id=14980 (data
obraschenija: 30.08.2016). (In Russ.).
6. Otchet glavy rajona za 2016 god; URL: http://lomonosovlo.ru/glavaraiona/glavaraiona.htm (data obraschenija 21.02.2017). (In Russ.).
7. Konjushenko E.V. Grishanin N.V., 2014. MODA KAK FAKTOR FORMIROVANIJa SOTsIOKUL'TURNOJ IDENTIChNOSTI LIChNOSTI V USLOVIJaH OBSchESTVA SIMVOLIChESKOGO
POTREBLENIJA. Sovremennye problemy nauki i obrazovanija. № 2. (In Russ.).
URL: https://www.science-education.ru/ru/article/view?id=12625 (data obraschenija:
24.03.2017. (In Russ.).
8. Otchet gubernatora Leningradskoj oblasti; URL: http://www.lenobl.ru/ (data obraschenija
06.04.2017). (In Russ.).
9. Sassen S. 2001. The Global City: New York, London, Tokyo. 480 p. (In Russ.).
10. Shurupova A. S. 2016. Dejatel'nost' munitsipal'nyh organov vlasti po upravleniju sferoj kul'tury. Nauchno-metodicheskij `elektronnyj zhurnal «Kontsept». Vol. 15. P. 1281-1285. URL: http://e
koncept.ru/2016/96173.htm. (In Russ.).
11. Tavokin E.P. 2016. Gossluzhaschie o kul'ture kak o faktore `effektivnogo upravlenija// Monitoring obschestvennogo mnenija, № 1 (125), 2015. P.132. (In Russ.).
12. Sharkov F. I. Vizualizaciya politicheskogo mediaprostranstva. – Polis. Politicheskie issledovaniya. № 5. P. 97-107. DOI: https://doi.org/10.17976/jpps/2016.05.08.(In Russ.).
13. Sharkov, F. I., Baranova, V. I. 2005. Auditoriya i monitoring SMI//SOCIS.Sociologicheskiye issledovaniya. № 10 (258). P. 106.(In Russ.).
Communicology. 2017. Vol.5. No.3
Nikita V. Grishanin, Cand. Sci (Cultur.), associate Professor in Department of Social Technologies, North-West Institute of Management of the Russian Federation Presidential Academy of National Economy and Public Administration;
Marina V.Vvedenskaya, Cand. Sci (Econom.), Head of Marketing Department, IOM of the Russian Federation Presidential Academy of National Economy and Public Administration, Associate Professor of the Department of Advertising and Public Relations;
Natalia G. Zhigalova, Department of Advertising and Public Relations, deputy director on educational work of the Institute of Business Communication, St. Petersburg State University of Technology and Design, Cand. Sci ( Soc.).
Abstract. The quality of public services is regularly criticized by the population of Russia. But it should be remark a noticeable improvements over the last 10 years. Through the provision of public services using information resources (e-government) and the construction of a system of openness (open government) has been improving the quality of public services and with it the improvement of the internal image of the state. But some services, particularly those, which are associated with creativity and regular contacts with the consumer, require a different approach to quality control and building of communication model. The intensity of information exchanges in society requires from the management culture of greater openness in order to meet the needs of citizens. The communication gap not only prevents the creation of the dialogue between government and society, but also hinders the process of community involvement in discussion of decisions taken by the authorities, prevents the commercialization of cultural sphere. Communicative-information structure of interaction between the bodies of management of culture with stakeholders will bring to the cultural sector additional resources in the form of personnel, finance, partners, new programs, information. Bodies of management of culture will act as moderators of the projects in the sphere of culture.
Keywords: weakly structured problem situation, urban development, territory-building recourses (ТBR), urban border area of coal mining, urban border area, «space of actual interaction», communicative interaction, information and communication technologies, electronic strategic techno-theater (ESTT), relevant factors
Text: PDF
For citation: Grishanin Nikita V., Vvedenskaya Marina V., Zhigalova Natalia G. The role of municipalities in the optimization of communication and information activities of cultural institutions. Communicology. Vol. 5. No. 3. 2017. P. 112-119 DOI 10.21453/2311-3065-2017-5-3-112-119
References
1. Ukaz Prezidenta Rossijskoj Federatsii ot 24 dekabrja 2014 g. № 808 «Ob utverzhdenii osnov gosudarstvennoj kul'turnoj politiki».; URL: http://static.kremlin.ru/media/acts/ files/0001201412250002.pdf (data obraschenie 27.02.2017).
2. Monitoring `effektivnosti dejatel'nosti organov mestnogo samoupravlenija.: URL: http://lenobl. ru/local_government/monitoring_msu (data obraschenija 12.02.2017). (In Russ.).
3. Zharkova M.A., Grishanin N.V. 2015. MOLODEZhNYE SUBKUL'TURY KAK `ELEMENT GORODSKOGO VIZUAL'NOGO KOMMUNIKATIVNOGO PROSTRANSTVA I FAKTOR RAZVITIJa `EKONOMIChESKOGO KOMPONENTA IMIDZhA KRUPNOGO GORODA (NA PRIMERE G. SANKTPETERBURGA) // Sovremennye problemy nauki i obrazovanija.№ 1-1.; URL: http://www.science-
education.ru/ru/article/view?id=19552 (data obraschenija: 30.08.2016). (In Russ.).
4. Itogi sotsial'no-`ekonomicheskogo razvitija Kirovskogo Munitsipal'nogo rajona leningradskoj oblasti za 2016 god; URL: http://kirovsk-reg.ru/otchet_rayona (data obraschenija 21.02.2017).
(In Russ.).
5. Ivanova K.E., Grishanin N.V. 2014. STIL' ZhIZNI KAK TEHNOLOGIJa KOMMERChESKOJ KOMMUNIKATsII V POSTNEKLASSIChESKOJ KUL'TURE // Sovremennye problemy nauki i obrazovanija. №5.; URL: http://www.science-education.ru/ru/article/view?id=14980 (data
obraschenija: 30.08.2016). (In Russ.).
6. Otchet glavy rajona za 2016 god; URL: http://lomonosovlo.ru/glavaraiona/glavaraiona.htm (data obraschenija 21.02.2017). (In Russ.).
7. Konjushenko E.V. Grishanin N.V., 2014. MODA KAK FAKTOR FORMIROVANIJa SOTsIOKUL'TURNOJ IDENTIChNOSTI LIChNOSTI V USLOVIJaH OBSchESTVA SIMVOLIChESKOGO
POTREBLENIJA. Sovremennye problemy nauki i obrazovanija. № 2. (In Russ.).
URL: https://www.science-education.ru/ru/article/view?id=12625 (data obraschenija:
24.03.2017. (In Russ.).
8. Otchet gubernatora Leningradskoj oblasti; URL: http://www.lenobl.ru/ (data obraschenija
06.04.2017). (In Russ.).
9. Sassen S. 2001. The Global City: New York, London, Tokyo. 480 p. (In Russ.).
10. Shurupova A. S. 2016. Dejatel'nost' munitsipal'nyh organov vlasti po upravleniju sferoj kul'tury. Nauchno-metodicheskij `elektronnyj zhurnal «Kontsept». Vol. 15. P. 1281-1285. URL: http://e
koncept.ru/2016/96173.htm. (In Russ.).
11. Tavokin E.P. 2016. Gossluzhaschie o kul'ture kak o faktore `effektivnogo upravlenija// Monitoring obschestvennogo mnenija, № 1 (125), 2015. P.132. (In Russ.).
12. Sharkov F. I. Vizualizaciya politicheskogo mediaprostranstva. – Polis. Politicheskie issledovaniya. № 5. P. 97-107. DOI: https://doi.org/10.17976/jpps/2016.05.08.(In Russ.).
13. Sharkov, F. I., Baranova, V. I. 2005. Auditoriya i monitoring SMI//SOCIS.Sociologicheskiye issledovaniya. № 10 (258). P. 106.(In Russ.).
