COMMUNICATION DYNAMICS OF SMALL GROUPS: INFORMATION SUPPORT FOR MANAGEMENT DECISIONS (ON THE EXAMPLE OF GROUP SITUATIONAL ANALYSIS)

Authors: KORNILOVICH V.A., KHOLIN A.N.

Communicology. 2017. Vol.5. No.1
KORNILOVICH Vladimir Adamovich, Candidate of sociological sciences, doctoral candidate
of the Institute of sociology, Russian academy of sciences. Moscow, Russian Federation.

KHOLIN Alexander Nikolaevich, Candidate of technical sciences, doctoral candidate of the
Russian Presidential academy of national economy and public administration (RANEPA).

Abstract. Widespread global ICT paradigm in the practice of the government of Russia was reflected in the Informatization of the authorities and purposeful formation of a system of distributed situational centers (SC) as the management infrastructure intended for information and analytical support of managerial decisions. The authors indicate the presence of dysfunction in this infrastructure, significantly limiting the possibilities of use of situational centers in the development of strategies for socio-economic development of the Russian Federation and its subjects with the involvement of a large number of expert groups. Theory of small groups explains the patterns of communication and interaction in small groups based on the communicative, interactive and perceptual processes, the mechanism of occurrence of group processes and their impact on individual members of the group. To control the communicative dynamics requires the adoption of converged solutions group on the basis of the consent of group members regarding the application of certain models for internal and external communications of the group and coordination of actions aimed at
timely adjustment methods, convergence of information and communication tools. The high dynamics of changes in the social, economic, political and spiritual spheres of life of Russian society greatly increases the degree of uncertainty in the adoption of state administrative decisions. A sociological approach to the justification of the activities of the expert groups in the information environment of the STS allowed the authors to develop a model of the stratification of specialists, rapid diagnosis, thereby attaining organic “connection” of hardware and software and expertise in solving management problems.

Keywords: group dynamics, communication dynamics, small group, communications area, communication management, expert-analytical technologies, informational support, group decision making, analysis of the complicated situation, information environment, management decisions, strategic management.

For citation: Kornilovich, V. A., Kholin A. N. Communication dynamics of small groups:
information support for management decisions (for example, group situational analysis) –
Communicology. Volume 5. No. 1.P.99–110 DOI 10.21453/2311-3065-2017-5-1-99–110

Text: PDF

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